Shipping & Returns
Preorder Policy Pre-orders are advance purchases made on new merchandise that is scheduled to be shipped at a future date. They are a great way to guarantee that an item will not be sold out upon arrival to our store. Each collection or item available for pre-order will have its own specific shipping date.
If an item is faulty or not as described, then you are due a full refund. Please reach out to our customer service team within 28 days of receiving your item with your original receipt. When returning your item, please return the goods unused and in unopened packaging.
This policy is offered in addition to your legal rights